| Then | Now | Benefits | |
| Learning Format | In person classroom training, lectures, and printed manuals. | Online Learning Management Systems (LMS), virtual training, and e-learning platforms. | More accessible, flexible, and fits into busy schedules. |
| Personalisation | One-size-fits-all training programs. | AI and data-driven learning paths tailored to individual needs. | Employees receive training relevant to their roles and career goals. |
| Learning Access | Scheduled sessions at fixed locations. | Mobile learning apps and microlearning platforms for anytime, anywhere learning. | Self-paced learning and better work-life integration. |
| Interactivity & Engagement | Static tools like slideshows and manuals. | Virtual Reality (VR), Augmented Reality (AR), and gamification. | Hands-on simulations, safety training, and real-world application. |
| Learning Culture | Training was an occasional or one-time event. | Continuous learning culture with ongoing upskilling and reskilling. | Employees stay adaptable to changing job demands. |
| Collaboration | Learning was often an individual activity. | Social learning tools encourage forums, peer-to-peer learning, and teamwork. | Builds knowledge-sharing networks and enhances engagement. |
| Skill Focus | Primarily technical and job-specific skills. | Increased emphasis on soft skills (e.g., leadership, communication) and employee wellbeing. | More holistic learning that supports career growth and personal development. |
| Measurement of Success | Training measured by attendance and completion rates. | Advanced analytics track learning effectiveness and impact. | Organisations can assess ROI and improve training strategies. |
At BDO Eaton Square, we have seen first-hand how learning technology enhances employee empowerment by providing accessible, personalised, and impactful training solutions. Some of the key ways in which technology is shaping workplace learning include:
Several platforms are leading the way in workplace learning, offering businesses scalable solutions to support their training needs:
While learning technology has made training more accessible and engaging, certain challenges remain:
Technology has transformed learning into a more accessible, personalised, and engaging experience, but digital solutions alone are not enough. A strong people strategy must place learning at the heart of organisational growth, ensuring it aligns with business goals and employee aspirations.
Companies that integrate learning into their broader talent and performance strategies see higher engagement, improved retention, and better business outcomes. By fostering a culture where continuous development is the norm, organisations empower employees to drive innovation, adaptability, and long-term success.